FAQ - Kirkland Rooter

Questions

Plumbing Insights

Frequently Asked Questions

From emergency plumbing services to slab leak repair, we’ve put together
a comprehensive run down of questions we hear most often.

What services does Kirkland Rooter provide?

Kirkland Rooter offers a variety of plumbing services, including drain cleaning, leak detection, water heater repair and installation, emergency plumbing services, and more.

Does Kirkland Rooter offer emergency services?

Yes, Kirkland Rooter provides 24/7 emergency plumbing services to handle any urgent plumbing issues that arise.

Do you provide free estimates?

Yes, Kirkland Rooter offers free estimates for our services. We will provide you with an actual quote, not just an estimate, with no hidden fees.

What areas do you serve?

Kirkland Rooter serves a variety of areas around Kirkland, WA, including Bellevue, Sammamish, Bothell, Seattle, Redmond, and more.

How quickly can you respond to a call?

We pride ourselves on our quick response times and strive to provide prompt service, especially in the event of a plumbing emergency.

Are your plumbers licensed and insured?

Yes, all our plumbers are fully licensed and insured, ensuring quality and reliable service.

What makes Kirkland Rooter different from other plumbing services?

At Kirkland Rooter, we focus on customer satisfaction, affordable services, and quality workmanship. We offer a money-back guarantee, demonstrating our confidence in our services.

Do you offer commercial plumbing services?

Yes, we provide comprehensive commercial plumbing services in addition to our residential services.

How can I schedule a service appointment?

You can schedule a service appointment by contacting us via our website or calling our service line. We offer the convenience of scheduling services online and do not charge extra for same day, evening, or weekend appointments.

How do I know if I need a plumber?

If you're experiencing issues like low water pressure, slow drains, dripping faucets, or if you notice signs of a water leak such as wet spots on walls or floors, it's best to call a professional plumber like Kirkland Rooter.

How often should my plumbing system be inspected?

We recommend having your plumbing system inspected at least once a year to ensure everything is functioning properly and to catch any potential issues early.

Can Kirkland Rooter handle large-scale plumbing projects?

Yes, our team is equipped and experienced in managing both small and large-scale plumbing projects.

What is Hydro-Jet Sewer Cleaning and why is it beneficial?

Hydro-Jet Sewer Cleaning is a method of cleaning sewer lines using high-pressure water jets. It's effective at removing blockages and build-up in your sewer lines and is one of the many advanced plumbing solutions we offer at Kirkland Rooter.

Is Kirkland Rooter available on weekends?

Yes, Kirkland Rooter offers service appointments on the same day, evenings, and on weekends, including Saturdays and Sundays, at no extra cost.

What are your business hours?

While our regular business hours are Monday through Friday from 8 AM to 5 PM, we provide 24/7 services for any plumbing emergencies.

What should I do if I suspect a gas leak?

If you suspect a gas leak, evacuate your home immediately without turning on or off any electrical appliances. Contact your local gas company and call Kirkland Rooter for immediate assistance.

How often should I get my water heater serviced?

It's recommended to service your water heater annually. Regular maintenance can enhance its efficiency and lifespan, saving you money in the long run.

What are signs that I may need a new water heater?

If your water heater is more than 10-15 years old, doesn't provide enough hot water, needs frequent repairs, or has a tank that's leaking, it may be time for a new one.

How can I prevent my pipes from freezing in the winter?

To prevent pipes from freezing, insulate them, especially those that are exposed or in unheated areas of your home. Letting a faucet drip during extreme cold can also prevent freezing.

Why is my faucet dripping?

A dripping faucet can indicate a worn-out washer, a problem with the valve seat, or corrosion. Kirkland Rooter can diagnose and fix the problem for you.

Why does my toilet keep running?

A running toilet can be caused by a problem with the flapper, fill valve, or flush valve. Our team can accurately identify the issue and offer a solution.

What are the benefits of regular drain cleaning?

Regular drain cleaning can prevent blockages, minimize the risk of plumbing emergencies, reduce odors, and improve the overall efficiency of your plumbing system.

What is trenchless sewer repair and when is it used?

Trenchless sewer repair is a method of repairing sewer pipes without digging up your property. It's used when traditional repair methods would cause too much disruption.

What are signs I might need sewer repair?

Signs you might need sewer repair include frequent backups or blockages, foul odors coming from drains, a soggy or indented lawn, or an unexpected increase in your water bill.

What should I do if my garbage disposal stops working?

If your garbage disposal stops working, don't put your hands or tools down the drain. It may be a simple fix like hitting the reset button or it could require professional repair.

What is a sump pump and why might I need one?

A sump pump removes water that has accumulated in a sump basin, often found in the basement of homes. You might need one if your home is prone to flooding or if you want to protect your basement from dampness and water damage.

Why does my water have a strange color or smell?

A strange color or smell can indicate a problem with your water supply. It could be due to rust, mineral deposits, or even contaminants. Contact Kirkland Rooter for a professional water test.

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